Permanent Jobs Buckinghamshire
|Customer Support Supervisor||£ 30000 30000||Maidenhead||vc3655|
|This is a great opportunity to work for a leading software company based in Maidenhead.
As a Customer Support Supervisor you will be responsible for a small team of 10 staff, ensuring that the whole team help resolve customer queries.
This will involve
Organising staff rotas
Monitor compliance and performance against SLA's
Drive team's performance to achieve set targets
Manage performance, conduct monthly 1:1's
Coach and train staff and strive for continuous improvement
Actively contribute and respond to all incoming customer queries working to department SLA's
Suitable candidates will have
2 years experience within a customer facing role
Have strong staff management skills
Desirable to have fluency in a 2nd language
If you wish to apply for this job then please send your CV stating job title and reference number to firstname.lastname@example.org
If you have already registered and are interested in a specific job then
please give Bev, Katie, Emily or Jane a call - YOU DO NOT NEED TO RESEND YOUR CV.
T: 01494 510 800