Permanent Jobs Buckinghamshire
|Complaints Servicing Agent||£ 18000 20000||Twyford||VC3922|
|Our client are one of the largest non-bank mortgage lender in the UK
They are currently recruiting for Complaints Servicing Agents to work in their Inbound Call Centre based in Berkshire
The role is to complete all internal and external information/change requests for customers, and generate responses in an accurate and timely manner in adherence with policy, procedure and regulation.
Able to embrace change whilst adopting a positive attitude
Experience of working in a target driven environment centred on customer delivery.
Understanding of Microsoft office applications.
Able to interpret and respond clearly and effectively to verbal requests over the telephone or in writing.
Understanding of customer administration processes and policies
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T: 01494 510 800